Jump to >
The community support group is temporarily down

Updated 6-January-2018, 2:12AM PST: We seem to be back up and running. It's not clear yet what happened, but we'd like to thank whoever at Google turned the group back on! We'll keep an eye on this over the coming days.

Today, we became aware that our community support group, hosted by Google Groups, was blocked due to a report of malicious content. We're not sure yet if this was a spam protection mechanism on Google's side determining that some content (such as a snippet of source code pasted as part of a support request) was malicious, or if someone intentionally or unintentionally reported the group to Google for abuse. We've reached out to Google and are investigating this.

Right now, since the portal is down, there are a few other option for support:

  • You can post to the reviewboard-dev group. We typically use this for issues related to the development of Review Board or third-party extensions, but are opening it up for now to all discussion.
  • You can post to the /r/reviewboard subreddit. This is a pretty new, low-activity subreddit we've been using for announcements, but is a fine place to ask more basic questions and have discussions.
  • If you need private support, you can file a support ticket. We generally require a support contract for any support tickets here, but until this issue is resolved, we're accepting community support requests.

We know this is annoying, and we're looking into new options for community support going forward that would prevent this from ever happening again. Please reach out to us through any of the above methods if you have any questions. We'll keep this post updated when the support portal comes back online.